How to Deal with Negative Reviews on Social Media
The power that social media and reviews have on your business is huge. A whopping 90% of customers seek out products or services with online reviews, and 88% trust the reviews they read.
What do your reviews say about your company?
Everyone loves positive reviews, but negative reviews are sometimes hard to hear and frustrating. Don't worry. We're going to show you how they can actually be an opportunity to showcase your work ethic, character, and professionalism.
If you’ve had a negative review and are trying to figure out the best way to handle it, here’s what you need to know.